SleepOn App | Support

SleepOn Support

Make room for rest. SleepOn brings your sleep history, recent sleep shortfall, bedtime plan and optional recordings together on iPhone, with saved summaries for Apple Watch and widgets.

Contact us

Need help, have feedback or want to report a bug? Email checkonapp@outlook.com and include SleepOn in the subject. This is the same support team as Checkon, operated by Anthony Chase.

Please include your device model, iOS version, SleepOn version and a short description of what happened. Screenshots can help, but avoid sending private health records or audio unless needed for your request.

How the free trial works

Download SleepOn free, then activate the 7-day Trial in the app. Full access lasts 168 hours from the original verified purchase. Afterward, you may choose SleepOn Lifetime, a one-time purchase for full access. There is no subscription and no automatic charge. The current local price is displayed before you buy.

After the trial, new sleep imports, logs, analysis and recordings pause unless you unlock lifetime access. Your saved history and clips remain available, along with reminders, export and deletion. A recording started during the trial may finish normally.

Restore a purchase

Open Settings → SleepOn access → Restore purchases. Use the Apple Account used for the original purchase. Restoring lifetime access does not require paying again, and restoring a trial keeps its original start date. An expired trial does not restart. For payment or refund requests, visit Apple’s purchase support.

Apple Health is showing no sleep

Confirm that Sleep records exist in the Health app and that SleepOn has read access. Apple does not tell apps whether read permission was declined. SleepOn counts recorded sleep, not time marked only as In Bed. Open SleepOn to refresh; you can select a source in Settings → Apple Health. SleepOn never writes to or deletes from Apple Health.

Record and review a night

On the Record tab, tap Start recording and grant microphone permission. Keep your charged iPhone near your bed. Tap End & save in the morning, then open Sessions to review detected clips of possible snoring. Sound processing stays on the iPhone. Recordings do not measure sleep duration or diagnose sleep disorders.

Reminders, Watch and widgets

Choose reminders in Settings and allow notifications when prompted. Your iPhone’s Focus and notification settings affect delivery. Watch and widget sleep summaries refresh after SleepOn imports data on iPhone; check the displayed update time.

Export or delete your data

Use Settings → Export sleep data to export sleep totals as CSV. Audio is not included in that export. You can remove individual entries and recordings or choose Delete all sleep data. Apple Health records are kept. SleepOn data is stored locally and excluded from device backups, so export any totals you want to keep before uninstalling.

SleepOn Privacy Policy
Terms of Use (Apple Standard EULA)

SleepOn is a wellness tool, not a medical device. It estimates recent shortfall against your chosen goal and does not diagnose sleep disorders or measure full recovery.